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Resources

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What Is Revenue Cycle Management? Guide for Healthcare Providers

  Revenue cycle management (RCM) is the end-to-end financial process that connects patient care to payment. Weak RCM means delayed payments, high denial rates, and cash flow strain. In...

17th Dec 2025

CCM and RPM Billing: What Time-Tracking Documentation Audits Actually Check

CCM and RPM audits don’t check whether you delivered care. They check whether your time logs prove it in...

21st Jul 2026Marcus D. Holloway

ASC Billing: Where Facility Fees and Physician Fees Get Miscoded Together

ASC facility and physician claims both go out on a CMS-1500 form with the same CPT code and place...

20th Jul 2026Marcus D. Holloway

Coordination of benefits errors: why secondary payer claims take 3x longer to resolve

  Secondary payer claims stall because coordination of benefits errors, wrong payer order, outdated COB records, and missing primary...

20th Jul 2026Marcus D. Holloway

Appeal or Write Off? A Decision Framework for Denied Claims Over $500

  Don’t let the dollar amount make the call by itself. Sort the denial by reason code, run the...

17th Jul 2026Marcus D. Holloway

Switching RCM Vendors Mid-Contract: What Actually Breaks During the Handoff

  Switching RCM vendors before a contract ends feels like the fast fix for a billing team that’s underperforming....

16th Jul 2026Marcus D. Holloway
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The Real Cost of Claim Denials: A 2026 Benchmark Guide for Independent Practices

The cost of claim denials isn’t the denied dollar amount. It’s the rework labor plus the revenue you never...

16th Jul 2026Marcus D. Holloway

Switching EHR Systems: How to Avoid a 60-Day Billing Blackout

 An EHR switch does not have to cost you two months of cash flow. The blackout comes from three...

16th Jul 2026Marcus D. Holloway
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The Real Cost of Billing Staff Turnover: A Practice-by-Practice Model

  TL;DR — Key Takeaway: Billing staff turnover costs far more than a recruiting fee. Replacing one biller runs...

15th Jul 2026Marcus D. Holloway
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Expanding to a New State: The Credentialing Timeline Nobody Budgets For

The credentialing timeline for a new state runs 90 to 180 days before most payers will pay a claim....

15th Jul 2026Marcus D. Holloway
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